Privacy policy
PRIVACY POLICY
Last updated: August 20, 2026
Privacy Policy
The Ever Botanic respects your privacy and is committed to handling personal information responsibly.
Information We Collect
When you interact with our website, we may collect information including:
your name, email address, shipping and billing information, order information, device and browser information, IP address, website activity, customer support communications, and payment-related information processed through our payment providers.
We generally do not directly store complete payment card information.
How We Use Information
Personal information may be used to:
process and fulfill orders, provide customer support, process refunds, prevent fraud, communicate order updates, improve our website and services, comply with legal obligations, and provide marketing communications where permitted.
Service Providers
We may share information with service providers necessary to operate our business, including:
Shopify, payment processors, logistics providers, fulfillment partners, suppliers, analytics services, advertising platforms, customer support services, and technology providers.
These providers may process information only as necessary to perform their services or as otherwise permitted by law.
Cookies & Analytics
Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website activity, improve performance, and support advertising where permitted.
Where required by applicable law, visitors may be offered controls regarding non-essential cookies.
International Processing
Because we operate internationally and use global service providers, personal information may be processed in countries outside your country of residence.
Data Retention
We retain personal information for as long as reasonably necessary for business, contractual, tax, fraud-prevention, customer service, and legal purposes.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, object to certain processing, or request a copy of your information.
To submit a privacy request, contact:
Marketing Communications
Customers may unsubscribe from marketing emails using the unsubscribe link included in applicable messages.
Transactional communications relating to orders may still be sent when necessary.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
Contact
For privacy-related questions or requests: