Terms of service

TERMS OF SERVICE

Last updated: August 20, 2026

Terms of Service

Welcome to The Ever Botanic.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

Online Store

The Ever Botanic operates an online retail store offering artificial botanicals, decorative plants, floral arrangements, planters, home décor, and related products.

Products displayed on our website are intended for personal or commercial decorative use unless otherwise stated.

Product Information

We make reasonable efforts to present product descriptions, measurements, images, colors, pricing, and availability accurately.

Due to differences between screens, lighting, manufacturing, and handcrafted or decorative finishes, minor variations in color, texture, shape, or appearance may occur.

Artificial botanicals may require minor reshaping or adjustment after unpacking.

Third-Party Suppliers & Fulfillment

The Ever Botanic works with third-party suppliers, warehouses, manufacturers, and fulfillment partners.

Products purchased through our website may therefore be:

stored by a fulfillment partner, packaged by a third party, or shipped directly from a supplier or fulfillment facility.

Products may originate from or be shipped through countries different from the customer's country of residence.

Orders containing multiple products may occasionally arrive separately.

The Ever Botanic remains the customer's point of contact for purchases made directly through our website.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or decline an order in circumstances including:

suspected fraud, payment authorization failure, product unavailability, pricing errors, incorrect customer information, or other legitimate operational reasons.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Pricing

Prices displayed on our website may change without notice.

Promotional prices and discounts are available only for the period or inventory stated.

Where a comparison price is displayed, it is intended to reflect the applicable reference price used for that product according to our pricing practices.

Payments

Customers agree to provide accurate and authorized payment information.

Payments may be processed through third-party payment providers made available through our website.

Shipping

Order processing times, estimated delivery periods, tracking information, international shipping, and other delivery conditions are described in our Shipping & Delivery Policy.

Delivery estimates are not guaranteed delivery dates unless explicitly stated otherwise.

Returns & Refunds

Returns, cancellations, damaged products, refunds, and related customer remedies are governed by our Returns & Refund Policy.

These terms do not limit consumer rights that cannot legally be excluded.

Intellectual Property

Unless otherwise stated, the branding, written content, graphics, website design elements, and other original materials associated with The Ever Botanic may not be reproduced, distributed, or commercially exploited without authorization.

Prohibited Use

You may not use our website for fraudulent, unlawful, abusive, malicious, or unauthorized purposes.

You may not attempt to interfere with the security, functionality, operation, or integrity of the website.

Errors & Corrections

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct genuine errors and update information when necessary.

Limitation of Liability

To the extent permitted by applicable law, The Ever Botanic will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.